Welcome to Ambrina Hotel. By using our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Reservations and Payments
- A valid credit card or advance payment is required to confirm your reservation.
- We accept payments via credit/debit cards, bank transfers, and cash.
- Rates are subject to change without prior notice, except for confirmed bookings.
2. Cancellation and Refund Policy
- Free cancellation is allowed up to 48 hours before the check-in date.
- Cancellations made less than 48 hours prior to check-in will incur a charge equivalent to one night’s stay.
- Non-refundable rates will not be eligible for cancellations or refunds.
3. Check-in and Check-out Policy
- Standard check-in time: 2:00 PM | Standard check-out time: 12:00 PM.
- Early check-in or late check-out is subject to availability and additional charges.
- Valid photo identification is required upon check-in.
4. Guest Responsibilities
- Smoking is permitted only in designated areas. A cleaning fee will be charged for smoking in non-smoking rooms.
- Guests are responsible for any damages caused to hotel property during their stay.
- Illegal activities, excessive noise, or any behavior disturbing other guests are strictly prohibited.
5. Hotel Rights
- The hotel reserves the right to refuse service to guests violating these terms.
- The hotel may cancel reservations due to unforeseen circumstances, such as natural disasters or emergencies, with a full refund.
6. Force Majeure
- The hotel will not be held liable for cancellations or disruptions caused by events beyond our control, including natural disasters, strikes, or pandemics.
7. Liability Disclaimer
- The hotel is not responsible for loss or theft of personal belongings. Guests are advised to use the in-room safe.
- Vehicles parked on hotel premises are at the owner’s risk.
8. Governing Law
- These terms are governed by the laws of Pakistan and fall under the jurisdiction of the courts of Rawalpindi and Islamabad Territory.